Frequently Asked Questions

• Why is Tiponline POS a good option for my restaurant?

  Tiponline POS simplifies restaurant management with features like tableside ordering, inventory control, and a virtual assistant, helping to reduce food waste, streamline operations, and enhance customer experience—all while saving time and effort.

• What is the pricing structure for Tiponline POS?

  Tiponline POS is free for restaurant owners. The only charge is a small service fee that customers pay when using the system for takeout, reservations, or self-ordering. This means no additional cost for the restaurant itself.

• How does Tiponline POS help reduce food waste in my restaurant?

  Tiponline POS features a smart stock inventory system that predicts food usage, allowing you to plan efficiently and reduce waste. The platform also connects you to a marketplace where you can sell food nearing expiration, reducing waste while boosting savings.

• Can I use Tiponline POS for takeout orders and reservations?

  Yes, Tiponline POS supports both takeout orders and reservations. We provide an integrated website for your restaurant, and orders or reservations made online are automatically synced with the POS system.

• Does Tiponline POS offer support for tableside ordering?

  Yes! Tiponline POS supports tableside ordering through any web-enabled device such as a tablet or smartphone, improving service speed and accuracy while providing a modern dining experience.

• How can Tiponline POS help with labor shortages?

  Tiponline POS offers features like self-ordering and online reservations, allowing customers to manage parts of their dining experience independently. This reduces the need for extra staff while still maintaining excellent service.

• What kind of hardware is needed for Tiponline POS?

  Tiponline POS works on any web-enabled device, including tablets, smartphones, and desktop computers. If needed, we also provide free tablets to facilitate order management.

• Is there a mobile app for managing my restaurant with Tiponline POS?

  No, Tiponline POS is entirely web-based. You can access all features—like managing orders, updating menus, and tracking sales—through any web browser on your device.

• Can Tiponline POS integrate with third-party delivery platforms like UberEats or DoorDash?

  While Tiponline POS does not offer direct integration with third-party platforms, we can assist with integration if you provide the necessary API documentation. Our team will support you throughout the process.

• How easy is it to set up and use Tiponline POS?

  Tiponline POS is designed to be user-friendly. Our team will guide you through the setup process, and we provide free training and ongoing support to ensure that you and your staff are comfortable using the system.

• Does Tiponline POS offer customer support, and how can I reach them?

  Yes, Tiponline POS offers 24/7 customer support via email and live chat. Our team is always available to assist with any questions or technical issues.

• What kind of reporting and analytics does Tiponline POS provide?

  Tiponline POS provides detailed reports on sales, inventory, customer preferences, and more. These insights help you make informed decisions and track your restaurant’s performance effectively.

• Can I customize the menu and pricing on Tiponline POS?

  Absolutely! Tiponline POS allows you full control over your menu and pricing. You can easily add or remove items, create categories, and adjust prices through the web-based system.

• Is there a trial period or demo available for Tiponline POS?

  While we do not offer a trial period, Tiponline POS is free for restaurant owners, so you can start using it right away without any upfront costs to see how it benefits your business.

• How does Tiponline POS handle payment processing and transaction fees?

  Tiponline POS does not charge any fees except for the small service fee. All other fees, such as transaction fees, are charged by the payment processors (like Stripe, Chase, etc.) that you choose to use.